Ronin app Bluetooth password problems
If you’ve bought a new Ronin/Ronin-M/Ronin-MX or rented one, you might experience password issues – so you’re having problems connecting your mobile phone to the Ronin unit via Bluetooth. Or you might have even forgotten the password that you’ve set yourself.
This is relatively straightforward to overcome.
Below are the steps you’ll need…
To make things easier, we’ll just be using the word Ronin but it equally applies to the Ronin-M and Ronin-MX
How to download the Ronin Assistant
- Depending on your computer type, download either the Windows or Apple version of the latest ‘Ronin Assistant’ software from the Ronin downloads page. Click on the Ronin/Ronin M link below then you’ll see a sub-heading “Software & Drivers” – download the Assistant software to your computer and install it.
‘Ronin Assistant Software’ downloads page: http://www.dji.com/product/ronin/info#downloads
‘Ronin-M Assistant Software’ downloads page: http://www.dji.com/product/ronin-m/info#downloads
‘Ronin-MX Assistant Software’ downloads page: http://www.dji.com/ronin-mx/info#downloads
If you’re using a Windows machine be sure to first download and install the ‘DJI Win Driver Installer’. It’s just a one-time install onto your computer. It simply helps Windows computers communicate with your Ronin.
How to reset the password on the Ronin
- Open up the Ronin Assistant and if prompted for a username/password, just click ‘Cancel’ to get to the home screen of the software .
- Connect your Ronin to your computer using a USB cable. (One end of the cable plugs into your Ronin and the other end into your computer.) Turn the Ronin on.
If the Ronin and computer are communicating properly then the circular ‘lights’ at the bottom of the home screen should be illuminated (not dull) – one light will be on constant and the other occasionally flashing. You can see that in the screenshot below, the small circular lights are dull and NOT illuminated which means the software and Ronin are NOT communicating.
(For Apple computers the circular lights are usually on the bottom right)
- Click the ‘Reset password’ button on the home screen. Once pressed you might not see any acknowledgement that you’ve pressed the button. Don’t worry. The password on the Ronin device itself has been reset, even though it doesn’t confirm it for you!
- Now, remove the USB cable from the Ronin and turn the Ronin off, then back on again. Also exit out of the Ronin Assistant app on your phone. (The app is available in the Apple or Google store on your phone)
- Go back into the Ronin App on your phone and you’ll see the name of the Ronin is something like ‘Ronin (new)’. You will be given the option to give your Ronin a special name.
- After this, you should be able to set a new password. (If at any point you are asked for a default password try DJI123, 123456 or dji123)
Alternative way to reset password on the Ronin
Page 32 of the Ronin Manual indicates that an alternative method of resetting the password is as follows…
” Reset the password of the Bluetooth connection: turn on the remote controller and the Ronin then quickly move both control sticks inwards towards the inner bottom corners within the first 8 seconds of powering on the Ronin”
Let us know in the comments if this works for you or if you discover any other ‘tips and tricks’ for fellow readers…
RESOURCES
- ‘Ronin Assistant Software’ downloads page: http://www.dji.com/product/ronin/info#downloads
- ‘Ronin-M Assistant Software’ downloads page: http://www.dji.com/product/ronin-m/info#downloads
- For the ‘WIN Driver Installer’ (only necessary for Windows computers) click on the relevant downloads page above and see the driver you’ll need listed under the ‘Software & Drivers’ subheading
- Ronin app for your phone: Go to the Apple store or Google play store depending on the phone you own.
21 responses to Ronin app Bluetooth password problems
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OZ July 22nd, 2016 at 10:17 pm
i have a ronin m and i have not being able to connect to app since i lost my password please what do i do
Drone Gazette July 23rd, 2016 at 8:11 am
Hi Oz ! The article has been updated. Follow the instructions and let us know if it solves your issue…
OZ July 24th, 2016 at 7:03 am
Thank you very much it was a bit helpful, but the new challenge am facing now is that after singing in my new device name and password it refuses to login, what could be the reason?????
Drone Gazette July 28th, 2016 at 2:12 am
Sorry that you’re still having trouble! 🙁
Perhaps you can consider the following:
(1) Make sure that your new ‘device name’ is 9 letters or less. If you have problems, try 9 letters EXACTLY because a 9-letter device name finally worked for us;
(2) The password must be a combination of numbers AND letters;
(3) Completely uninstall and re-install the app then attempt the login process again;
(4) Try another Android/iOS phone.
If you still experience problems, please give us word-for-word the specific error message that you get when it fails or maybe post a video on youtube so we can see what’s happening. If you do eventually find a solution to your problem, make sure you post it here to help other readers !
carlo December 29th, 2018 at 5:23 pm
Il metodo alternativo con il radiocomando funziona alla perfezione. Ora posso settare il ronin m alla perfezione. Grazie veramente tanto. Carlo
Sean November 4th, 2016 at 11:49 am
the joystick trick worked for me! Default password was 123456 afterwards.
Drone Gazette December 18th, 2016 at 5:08 pm
Great to hear it worked out for you !
Terhi February 27th, 2017 at 1:56 am
Thx! This helped me with the problem.
Drone Gazette March 11th, 2017 at 2:35 pm
Really glad it was successful for you!
Manuel July 23rd, 2017 at 11:56 am
Hi , I do consider this is a superb website.
I stumbled upon it on Yahoo , I will come back once again.
Travis D. Brown September 10th, 2017 at 10:30 pm
After I reset the password, connect via the app and try to enter a new device name and password, then I click Go and nothing happens regardless of what password I enter, it won’t accept a new password.
Any thoughts?
Talles K. Hasegawa November 16th, 2017 at 2:19 pm
Same here
Basti Schoen November 19th, 2017 at 12:21 pm
Same here
Luke W. January 7th, 2020 at 9:13 pm
Same here! Did you find a solution for this issue?
Saf September 21st, 2017 at 1:48 pm
I am going to try the remote thing. I have lost the USB Lead. Which lead do i need to buy. I can’t find it.
Drone Gazette September 22nd, 2017 at 9:02 pm
If you’re using an Android device, you’ll need a standard USB cable with an ‘A’ connector at one end and a ‘micro’ connector on the other. If using an Apple device you’ll need a lightning cable.
Lester October 12th, 2017 at 6:10 pm
Excellent write-up. I certainly love this site.
Keep it up!
Muhammad Shujah Anwar Raziqi October 14th, 2017 at 10:45 pm
Hallo admin, my Dji Ronin MX not respons to login password ( Password wrong). i try to reset password but it doesn’t works. How can I do to fix this problem? thank you
Marius Suciu October 17th, 2017 at 2:57 am
Hi guys, had same issue, only that i forgot password :
i did the ” Reset the password of the Bluetooth connection: turn on the remote controller and the Ronin then quickly move both control sticks inwards towards the inner bottom corners within the first 8 seconds of powering on the Ronin”
and it didn’t work but i uninstalled the App on phone and installed it again and asked me to rename the device and set a new password, did it on Iphone , thanks
Drone Gazette October 19th, 2017 at 1:38 am
Thanks Marius for letting us know about how it worked for you. I’m sure your great tip will help many of our readers!
Benjamin G Sholl July 29th, 2018 at 8:11 pm
my ronin doesnt get detected by the soft ware,,,how do i trouble shoot that?